Shipping policy
Shipping Policy
1. Order Processing
At Designer Casuals, we aim to process and dispatch every order as quickly as possible.
Orders placed before 15:00 (3:00 PM CET) on business days are typically shipped the same day.
Orders placed after 15:00, during weekends or on public holidays will be processed on the next business day.
Orders may also be processed and dispatched on Saturdays where possible.
Please note that processing times may occasionally vary during busy periods or unforeseen circumstances.
2. Packaging
Every order is carefully packed to help ensure your items arrive safely and in excellent condition.
We take great care in preparing each shipment to provide the best possible delivery experience.
3. Shipping Destinations
Designer Casuals ships worldwide.
Shipping is available to customers in the Netherlands, throughout Europe and to most international destinations.
If shipping to your country is unavailable during checkout, please contact us before placing your order.
4. Shipping Costs
Shipping costs are calculated during checkout and depend on the destination country, package size and selected shipping method.
Customers receive free shipping on orders of €250 or more where this offer is available.
The applicable shipping costs, if any, will always be displayed before payment is completed.
5. Delivery Times
Estimated delivery times may vary depending on the destination and local carrier services.
Typical delivery times are:
• Netherlands: 1–2 business days
• Belgium: 2–4 business days
• Germany: 2–5 business days
• Other European countries: 3–7 business days
• International destinations: delivery times vary depending on the destination.
Delivery times are estimates and cannot be guaranteed.
6. Shipping Carrier
Designer Casuals primarily ships orders with PostNL.
Depending on the destination, local delivery partners may be used to complete the delivery.
All shipments include Track & Trace information.
7. Order Tracking
All orders include Track & Trace.
Once your order has been dispatched, you will receive a shipping confirmation containing your tracking information.
8. In-Store Collection
Customers also have the option to collect their order at our store in Huissen.
Once your order is ready for collection, you will receive confirmation with further instructions.
9. Customs, Duties and Taxes
Orders shipped outside the European Union may be subject to customs duties, import taxes or other local charges imposed by the destination country.
These charges are the responsibility of the customer and are not included in the purchase price or shipping costs unless otherwise stated.
10. Shipping Delays
While Designer Casuals aims to dispatch all orders on time, delays caused by shipping carriers, customs procedures, weather conditions or other circumstances beyond our control may occasionally occur.
We appreciate your patience should this happen.
11. Incorrect Shipping Information
Customers are responsible for providing accurate shipping information during checkout.
Designer Casuals cannot be held responsible for delays, additional costs or failed deliveries resulting from incorrect or incomplete shipping information provided by the customer.
12. Lost or Damaged Parcels
If your parcel arrives damaged or appears to be lost during transit, please contact us as soon as possible.
Designer Casuals will work together with the shipping carrier to investigate the issue and determine an appropriate solution.
13. Contact
If you have any questions regarding shipping or delivery, please contact us.
Designer Casuals
Website: https://designercasuals.nl
Email: tibadcclothing@gmail.com
WhatsApp: +31 6 20100209
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